Financed with a Local Dealer?
For starters, we'd like to welcome you to your membership at Alabama Credit Union. When you closed on your recent loan, you opened up a whole new world of benefits and products only offered to ACU members.
What's next?
Within 7-10 working days from the day you drive off the lot with your new ride, you should expect to receive a packet in the mail. This packet will contain important information so you can register for online banking – an easy and convenient platform for making your loan payments.
How do I make my payment?
After you receive your welcome packet, there are two ways to make payments.
- Online Banking - Transfer from your ACU account or pay from an account at another financial institution fee-free.
- Smart Pay - A one-time payment feature using a debit card. A processing fee of $4.95 will be applied to the payment.
Haven't received your packet yet?
No worries! If you haven't received your packet within 10 days please reach out to a Member Care Agent using our "Let's Talk" chat button, or give us a call at 888.817.2002.
Frequently Asked Questions
What is my member number?
Your member number is the number used to identify you as a member of ACU. All of your relationships with ACU fall under this number categorized with a unique suffix.
For example: Member Number 123456, Savings Account 123456-00, Auto Loan 123456-10, etc..