ACUiBranch & Bill-Pay FAQs

ACUiBranch® & Electronic Bill-Pay make conducting account transactions easy.

After your account is opened, you may conduct account transactions, view account histories, schedule transfers, request stop payments, send secure email messages and much more — all free of charge. And, you may sign up for Bill-Pay, a convenient and cost-effective way to send payments to merchants or payees.

Access the secure ACUiBranch® by typing your Access ID and Passcode in the boxes located at the top of each page of our Web site. But first, here’s what you need to know:

  • It’s safe. “We have taken every security precaution to select vendors and technology systems that keep your account information confidential, and I am confident we have accomplished that,” said Steve Swofford, president of Alabama Credit Union. “When you sign up for ACUiBranch®, you’ll see the many layers of security involved — for example, it often takes several attempts to set up your pass code and user identification because the ACUiBranch® system requires that pass codes be extremely difficult for unauthorized users to ‘guess.’”
  • It’s easy to use. The best way to learn about ACUiBranch® is to use it. Explore it with confidence — even if you transfer funds and want to reverse the transaction, you simply need to create a new transfer.
  • It’s free. You pay nothing for ACUiBranch® access.

Electronic Bill-Pay — FREE for Alabama Credit Union checking account members!

When you sign up for Electronic Bill-Pay, you'll have a fast and cost-effective way to send payments to merchants or payees, without envelopes and stamps. Electronic Bill-Pay enables you to make online payments to anyone and any company with either paper checks that we generate and mail, or through electronic transfers. Keep all the records handy on ACUiBranch® and ACUmBranch. Integrate with Quicken® and Microsoft Money® to your heart's content.

How to sign up

Online! Now you're ready to log in (log in box at top of every Web page) and follow the instructions to sign up for ACUiBranch® and Electronic Bill-Pay.

Be sure to include all of the accounts you own for which you want ACUiBranch® access. Once you’ve completed the online ACUiBranch® application, instructions and your Access ID will be mailed to your account address in approximately one week. (This process is part of our ACUiBranch security procedures.) After you have received your ACUiBranch® confirmation, if you would like to add other accounts you own to your ACUiBranch® account, please contact our ACUiBranch® department at 205.348.5944 or 888.817.2002 or use the ACUiBranch® system to send a secure email to us.