Contact Us

We encourage you to use our new online contact form or call our Member Care Center at 888.817.2002.

Online Contact Form

Online Contact Form

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  • Please do not include account numbers.

If you have questions Please send e-mail to or call:
We're listeners. Not Tellers. Tell us anything you'd like us to know.
This is not secure e-mail. Please do not include account numbers or other confidential information in your e-mail to us. For secure e-mail, please log in to ACUiBranch, and select “User Services,” then, “Send a secure e-mail.”
Group memberships (for employers or associations that want to set up Alabama Credit Union benefits for their employees or members)
Savings accounts, checking accounts, Daily Money Market accounts, CDs, IRAs
Dollar Dog Kids Club for members up to age 12
Teen Club for members age 13 to 18
ACUiBranch® & online account access information
Joining Alabama Credit Union
Alabama Credit Union’s Web site (for account access information, please see ACUiBranch, above)
General information, stop pays, lost or stolen checks, lost or stolen VISA card, ATM and office locations, Credit Union Service Center locations
Privacy Policy
Credit Card Payments

Send all mail to:

Alabama Credit Union

Member Care Center

P. O. Box 862998

Tuscaloosa, AL 35486

Do not send mail to branch locations, please.