Contact Us

We encourage you to use our new online contact form or call our Member Care Center at 888.817.2002.

Online Contact Form

Online Contact Form

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  • Please do not include account numbers.


If you have questions Please send e-mail to or call:
We're listeners. Not Tellers. Tell us anything you'd like us to know. listeners@AlabamaCU.com
This is not secure e-mail. Please do not include account numbers or other confidential information in your e-mail to us. For secure e-mail, please log in to ACUiBranch, and select “User Services,” then, “Send a secure e-mail.”
Group memberships (for employers or associations that want to set up Alabama Credit Union benefits for their employees or members) administration@AlabamaCU.com
Savings accounts, checking accounts, Daily Money Market accounts, CDs, IRAs info@AlabamaCU.com
Dollar Dog Kids Club for members up to age 12 info@AlabamaCU.com
Teen Club for members age 13 to 18 info@AlabamaCU.com
Loans info@AlabamaCU.com
ACUiBranch® & online account access information info@AlabamaCU.com
Joining Alabama Credit Union info@AlabamaCU.com
Alabama Credit Union’s Web site (for account access information, please see ACUiBranch, above) webmaster@AlabamaCU.com
General information, stop pays, lost or stolen checks, lost or stolen VISA card, ATM and office locations, Credit Union Service Center locations info@AlabamaCU.com
Employment HR@AlabamaCU.com
Privacy Policy Privacy@AlabamaCU.com
Credit Card Payments ezcardinfo.com

Send all mail to:

Alabama Credit Union

Member Care Center

P. O. Box 862998

Tuscaloosa, AL 35486

Do not send mail to branch locations, please.