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General History

Alabama Credit Union is a progressive, member-owned financial cooperative whose mission is to improve the quality of life of its members by providing the highest level of service while building member trust and value.

Organized in 1956 to serve The University Of Alabama, our Tuscaloosa-based not-for-profit financial cooperative quickly became a favorite among the University community. Known for its personal service, low-cost loans, and higher-than-average dividends on deposits, Alabama Credit Union’s membership grew steadily for many years. As consumers began demanding increased convenience, additional products, and sophisticated financial advice, our credit union became a fast adopter of technology, supported by a caring, personal staff at a growing network of branch offices.

In recent years, Alabama Credit Union has been honored as the merger choice of several credit unions whose memberships wanted more than their own credit unions could provide, but the same personal service they trusted. As a result, we are now the credit union of choice for employees at Phifer Incorporated, Decatur City Schools, Morgan County Schools, Hartselle City Schools, Cullman County Schools, Birmingham Post Office, and several more. We have also been chosen by selection committees and human resource departments at many of Alabama’s pre-eminent employers, such as several Mercedes-Benz suppliers, University Of Alabama at Huntsville, and Mercedes-Benz U.S. International.

As Alabama’s fastest growing credit union and the winner of numerous awards for service to our members and to our fellow credit unions, Alabama Credit Union’s quarterly member surveys routinely reveal an 85% satisfaction rating by members. In addition, our Net Promoter Score of 77% rates us on even footing with some of our nation’s most noteworthy brands, including Harley Davidson, Chick-Fil-A, and Southwest Airlines.

In addition to our commitment to our members, our commitment to our community is our top priority. That why we created Secret Meals For Hungry Children, a program that provides weekend food packs to children who would otherwise go hungry over that 48-hour period.

To reduce the number of hungry children in Alabama, ACU partners with regional food banks and volunteers to discreetly provide weekend meals through Secret Meals For Hungry Children. We are dedicated to this program and the long-term benefits it provides – nutritionally healthy children learn better, feel better, and have greater self-esteem.

In its first school season four years ago, Secret Meals fed just a few children in need. Now, Secret Meals feeds well over 2,500 disadvantaged schoolchildren. Because Alabama Credit Union pays all promotional and operational cost, 100% of each donation goes entirely to the purchase of Secret Meals food packs.

To learn more about Alabama Credit Union, stop by any branch or email us at listeners@alabamacu.com