The combination VISA® ATM/Debit Card can be used for cash withdrawals in any automated teller machine (ATM) displaying major network logos including HONOR, CIRRUS, VISA, GULFNET, and STAR -- and this includes ATMs at Credit Union Service Centers locations across the United States. You can also use the card anywhere VISA® is accepted with the transaction charged directly to your checking account — and there's no fee from Alabama Credit Union.
Alabama Credit Union charges no fee for VISA® ATM/Debit Card use -- and we waive the fee for the first three transactions per month at non-Alabama Credit Union operated ATMs. Need a free ATM transaction? Choose the "Yes -- cash back" option at the checkout counter of merchants where you shop.
Alabama Credit Union offers ATMs at most locations and in many convenient locations across Alabama and nationwide.
To report a lost or stolen VISA® ATM/Debit card:
Call 205.348.5944 or 888.817.2002 during Alabama Credit Union's business hours. If the credit union is closed, you should call 800.754.4128 or 909.941.1398 (outside U.S.) to report your lost or stolen VISA® ATM/Debit card.
In most cases, your VISA® ATM/Debit card will be blocked immediately, thereby preventing any additional charges from posting to your account.
- Best practice: Make a photocopy of all of the information in your wallet, and keep it in an easily accessible safe place. Be sure to photocopy the back sides of cards — they often contain information for reporting lost or stolen cards, or resolving disputed transactions.
Received a call about possible fraudulent card activity from Falcon?
We use the Falcon security system to verify transactions on your VISA ATM/Debit card when the transaction appears fraudulent in any way, based on generic patterns of activity for transactions, which were determined to be fraudulent. If you receive a call from Falcon, you may choose to call them back instead of responding immediately to their verification questions. If you wish to phone Falcon, please call them at 888.241.2440 or 909.941.1034 (outside U.S.).